American Water Works: Kentucky American Water provides tips on freezing pipe prevention

LEXINGTON, Ky., (Jan 6, 2022) – With winter here, Kentucky American Water is reminding customers to take a few minutes – if they haven’t already – to keep their homes water pipes from freezing.

Frozen plumbing typically occurs in areas such as crawl spaces or along the outside walls where exposed plumbing is more susceptible to the elements. Customers are encouraged to do the following in preparation for cold weather:

  • Disconnect all garden hoses from your home.

  • Search your home for uninsulated plumbing, especially in unheated areas. Check attics, crawl spaces, and outside walls. Consider wrapping insulating sleeves around pipes. Another option is an electric heating tape, but follow the manufacturer’s instructions carefully to avoid the risk of fire.

  • Seal cracks and holes in exterior walls and foundations with caulk to keep cold air away from pipes.

When cold weather arrives, follow these tips:

  • Do not set the thermostat lower than 55 degrees when you leave town. Although you may get away with a lower temperature, this setting is safe for pipes.

  • When freezing temperatures occur (below 32 degrees Fahrenheit), let a slow trickle of water flow through the faucets supplied by pipes that run through unheated or unprotected rooms. This will prevent the water in the pipes from freezing.

  • Leave the doors of kitchen and bathroom cabinets open to allow warm air to circulate around the pipes.

  • Make sure you know where your main water stop valve is in your house so you can shut off your water quickly in the event of a water main leak. This valve is often located in a utility room, closet, or basement or crawl space.

If your home’s plumbing freezes:

  • Shut off your water immediately with the main water shut-off valve.

  • Defrost pipes with warm air, with a hair dryer or with a room heater. Do not leave heaters unattended or use kerosene heaters or open flames.

  • Be careful when you turn the water back on. Once the pipes are thawed, slowly turn the water back on and check pipes and connections for cracks.

For more water-related tips, visit the Kentucky American Water website at or contact the company at Twitter, Facebook and Instagram.

Kentucky American Water, a subsidiary of American Water (NYSE: AWK), is the state’s largest investor-owned water company, providing high quality, reliable water and / or wastewater services to approximately half a million people. For more information, visit and follow Kentucky American Water on Twitter and facebook.

About American Water

With a history dating back to 1886, American Water (NYSE: AWK) is the largest, most geographically diverse, publicly traded US water and sewer company. The company employs more than 6,500 dedicated professionals who provide regulated and regulated drinking water and wastewater services to an estimated 14 million people in 25 states. American Water provides our customers with safe, clean, affordable, and reliable water services to keep their lives flowing. For more information, visit and follow American Water on Twitter, Facebook and LinkedIn.

Disclaimer of liability

American Water Works Co. Inc. published this content on January 06, 2022 and is solely responsible for the information contained therein. Distributed by public, unedited and unchanged, on January 06, 2022 16:27:00 UTC.


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